MiMeld
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Mydoc-Practo Clone

Demo #

MyDoc is a healthcare platform designed to connect patients with healthcare providers, allowing users to book appointments, consult doctors online, and access medical records. It typically features a user-friendly interface, secure payment options, and a comprehensive database of healthcare professionals and facilities.

Web URL : https://mydoc.mimeld.com/

Admin Login URL : https://mydoc.mimeld.com/login

Admin Credentials: admin@demo.com  |  Admin_$321

Doctor Login URL : https://mydoc.mimeld.com/doctor/doctor_login

Doctor Credentials : doctor@demo.com  |  Doctor_321

Pharmacy  Login URL : https://mydoc.mimeld.com/pharmacy_login

Pharmacy Credentials: pharmacy@demo.com  |  Pharmacy_321

Patient Login URL : https://mydoc.mimeld.com/patient-login

Patient Credentials: patient@demo.com  |  Patient_321

Pathologist Login URL : https://mydoc.mimeld.com/pathologist_login

Pathologist Credentials : pathologist@demo.com  |  Pathologist_321

Tech stack : Php, Laravel, Mysql

Overview #

Problem Statement #

In today’s fast-paced world, accessing prescription medication can often be a cumbersome and time-consuming process. Traditional methods of obtaining medication, such as visiting a pharmacy in person, waiting in long queues, and dealing with potential stockouts, present significant challenges for individuals in need of essential medication. Moreover, the ongoing COVID-19 pandemic has further underscored the importance of minimizing physical interactions and staying safe at home.

In light of these challenges, there arises a pressing need for a solution that streamlines the process of obtaining prescription medication, ensuring convenience, safety, and efficiency for users. This solution must address the following key pain points:

  1. Inconvenience and Time-Consumption: Visiting a physical pharmacy often entails long wait times, especially during peak hours, leading to inconvenience for individuals with busy schedules or mobility issues.
  2. Limited Accessibility: Some individuals may reside in areas with limited access to pharmacies, particularly in rural or remote regions, making it difficult for them to obtain necessary medication promptly.
  3. Safety Concerns: Amidst the COVID-19 pandemic, concerns about exposure to infectious diseases have heightened, prompting individuals to seek safer alternatives to traditional pharmacy visits.
  4. Stockouts and Availability Issues: Pharmacies may experience stockouts of certain medications, leading to delays in fulfilling prescriptions and inconvenience for patients who urgently require treatment.
  5. Prescription Management: Keeping track of prescriptions, refills, and dosage instructions can be challenging, particularly for individuals with multiple prescriptions or chronic conditions.
  6. Price Comparison and Transparency: Patients may lack visibility into pricing variations among different pharmacies, leading to uncertainty about the cost of their medication.
  7. Quality Assurance: Ensuring the authenticity and quality of medication is paramount, as counterfeit or substandard drugs pose serious health risks to consumers.

In response to these challenges, there is a clear demand for an innovative solution that revolutionizes the way prescription medication is accessed and delivered. Such a solution should leverage technology to provide a seamless, user-friendly platform that connects users with verified pharmacies, enables prescription uploads, offers real-time tracking, and ensures secure payment options. By addressing these pain points, the solution aims to enhance accessibility, safety, and convenience for individuals in need of prescription medication, ultimately improving their overall healthcare experience.

Solution Overview #

Mydoc is a revolutionary multi-vendor on-demand pharmacy medicine delivery platform designed to address the challenges associated with accessing prescription medication. By leveraging cutting-edge technology and a user-centric approach, Mydoc offers a seamless solution that empowers users to conveniently order and receive their medication from the comfort of their homes. The platform’s key features include a user-friendly interface, multi-vendor connectivity, secure prescription uploads, real-time order tracking, and a variety of payment options, ensuring a hassle-free experience for customers. With a focus on safety, reliability, and accessibility, Mydoc establishes partnerships only with licensed and verified pharmacies, prioritizing quality assurance and customer satisfaction.

In essence, Mydoc represents a paradigm shift in the way prescription medication is obtained, providing a comprehensive solution that streamlines the entire process. By combining convenience, safety, and efficiency, Mydoc aims to revolutionize the healthcare landscape, making essential medication more accessible to individuals while enhancing overall healthcare experiences. Whether it’s eliminating long wait times at physical pharmacies, ensuring timely delivery of prescriptions, or facilitating price comparison and transparency, Mydoc sets a new standard for on-demand pharmacy services, ultimately improving the well-being and quality of life for users.

Features & Benefits #

Features #

  1. User-Friendly Interface: Mydoc offers an intuitive interface, ensuring ease of navigation and seamless order placement for users of all levels of tech proficiency.
  2. Multi-Vendor Platform: Users can access multiple verified pharmacies through Mydoc, providing a wide range of medication options and competitive pricing for enhanced choice and convenience.
  3. User Verification: Prioritizing safety, Mydoc verifies user accounts before allowing them to place orders, ensuring secure transactions and peace of mind.
  4. Prescription Upload Feature: Users can easily upload their prescriptions online, which are then verified by licensed pharmacists to ensure compliance and safety standards are met.
  5. Delivery/Pickup Scheduling: Mydoc allows users to schedule deliveries according to their convenience, minimizing wait times and ensuring timely receipt of medication.
  6. Secure Payment Options: With multiple secure payment methods available, including PayPal, Stripe, and cash on delivery, users can choose the option that best suits their preferences.
  7. Referral Program: Mydoc incentivizes users to refer friends and family, rewarding them for expanding the platform’s user base and promoting its growth.
  8. Real-Time Tracking: Users can track their orders in real-time, receiving notifications about the status of their delivery, ensuring transparency and peace of mind.
  9. Order Management: Mydoc offers users the flexibility to cancel orders before delivery, view order history, and track current orders for enhanced control and convenience.
  10. Multi-Language Support: Catering to a diverse user base, Mydoc supports multiple languages, ensuring accessibility and inclusivity for users from different regions.
  11. Integration with Google Maps API: Integrated with Google Maps API, Mydoc provides location-based services, facilitating the discovery of nearby pharmacies/vendors and estimating delivery times accurately.
  12. Commission Management: Mydoc manages commissions paid to pharmacies/vendors for their products and services, ensuring fair compensation and profitability for all parties involved.
  13. Customer Reviews and Ratings: Users can rate and review their experience with each vendor, fostering a community-driven approach to maintaining quality and customer satisfaction.

Benefits #

  1. Convenience: Mydoc provides a convenient solution for ordering prescription medication from the comfort of one’s home, eliminating the need to visit physical pharmacies and endure long wait times.
  2. Accessibility: With access to multiple verified pharmacies through a single platform, Mydoc enhances accessibility to essential medication, particularly for individuals in remote or underserved areas.
  3. Safety and Security: Mydoc prioritizes safety and security by verifying user accounts and prescriptions, ensuring compliance with regulations and standards, and partnering only with licensed and verified pharmacies.
  4. Real-Time Tracking: Users can track the status of their orders in real-time, receiving notifications about their delivery’s progress, enhancing transparency and peace of mind.
  5. Wide Range of Choices: Mydoc offers users a wide range of medication options from multiple vendors, facilitating price comparison and ensuring access to the most suitable medications at competitive prices.
  6. Flexible Payment Options: With secure payment methods available, including PayPal, Stripe, and cash on delivery, Mydoc accommodates diverse user preferences, enhancing flexibility and convenience.
  7. Referral Program: Mydoc incentivizes users to refer friends and family, rewarding them for expanding the platform’s user base and promoting its growth.
  8. Quality Assurance: By partnering with licensed and verified pharmacies, Mydoc ensures the authenticity and quality of medications, mitigating the risk of counterfeit or substandard drugs.
  9. User Reviews and Ratings: Users can leverage the feedback and ratings provided by other customers to make informed decisions, fostering a community-driven approach to maintaining quality and customer satisfaction.
  10. Time Savings: Mydoc streamlines the medication ordering process, saving users time by eliminating the need for physical trips to pharmacies and minimizing wait times.
  11. Ease of Prescription Management: With the ability to upload prescriptions online and access order history, Mydoc simplifies prescription management, making it easier for users to track and reorder medications as needed.
  12. Community Support: Mydoc facilitates community engagement through its referral program and user reviews, fostering a sense of trust and support among users and vendors alike.

Overall, Mydoc offers a plethora of benefits that enhance the healthcare experience for users, promoting convenience, accessibility, safety, and quality in the delivery of prescription medication.

How It Works #

Technical Specifications #

  1. Platform: Mydoc is a multi-platform solution available on both Android and iOS devices, developed using Flutter, ensuring a seamless and consistent user experience across different operating systems.
  2. Backend: The backend of Mydoc is built using PHP, providing robustness and scalability to handle large volumes of data and user interactions efficiently.
  3. Database: Mydoc utilizes MySQL as its database management system, offering reliability, data integrity, and the ability to store and manage various types of data associated with users, orders, pharmacies, and medications.
  4. Security: Mydoc prioritizes security by implementing industry-standard encryption protocols and authentication mechanisms to safeguard user data, payment information, and prescription details.
  5. Real-Time Tracking: The platform integrates real-time tracking functionality, allowing users to monitor the status of their orders and receive timely updates on the delivery process using Firebase Cloud Messaging or similar technologies.
  6. Payment Gateway Integration: Mydoc supports multiple secure payment gateways, including PayPal, Stripe, Razorpay, Paytm, Flutterwave, Paystack, and cash on delivery, ensuring flexibility and convenience for users during transactions.
  7. API Integration: Mydoc integrates with external APIs, such as Google Maps API, to provide location-based services for finding nearby pharmacies/vendors, estimating delivery distances, and calculating delivery times accurately.
  8. Admin Panel: The admin panel of Mydoc is equipped with powerful features for managing various aspects of the platform, including user accounts, pharmacies/vendors, orders, payments, commissions, and content management system (CMS) pages.
  9. Vendor/Pharmacy Panel: The vendor/pharmacy panel of Mydoc offers comprehensive features for managing inventory, adding medicines, uploading images, creating coupons/promotions, managing delivery personnel, handling orders, and requesting payouts.
  10. User Interface (UI) and User Experience (UX): Mydoc boasts a visually appealing and intuitive user interface, designed to provide a seamless and engaging experience for users across all devices and screen sizes.
  11. Scalability and Flexibility: Mydoc is designed to be highly scalable and flexible, allowing for easy customization and adaptation to evolving business requirements and user needs.
  12. Performance Optimization: Mydoc prioritizes performance optimization techniques, such as code optimization, caching mechanisms, and server-side optimizations, to ensure fast load times, smooth navigation, and overall responsiveness of the platform.

Process Flow #

  1. User Registration and Verification:
    • Users register on the Mydoc platform by providing necessary details.
    • The platform verifies user accounts to ensure security and authenticity.
  2. Browsing and Searching for Medications:
    • Users browse through the platform to search for specific medications or browse categories.
    • They can utilize search functionality to find medicines based on various criteria like price, availability, and location.
  3. Uploading Prescription (Optional):
    • Users have the option to upload their prescriptions online.
    • Uploaded prescriptions are verified by licensed pharmacists to ensure compliance and safety standards.
  4. Selecting Pharmacy and Placing Order:
    • Users compare prices across multiple vendors and select their preferred pharmacy.
    • They place orders for the desired medications, specifying quantity and delivery preferences.
  5. Pharmacy Receives Order Notification:
    • Upon order placement, the selected pharmacy/vendor receives a notification.
  6. Prescription Verification by Pharmacy:
    • If a prescription is uploaded, the pharmacy verifies it against the ordered medications.
    • The pharmacy approves or rejects the order based on prescription validity and medicine availability.
  7. Order Fulfillment:
    • If the prescription is valid and medications are available, the pharmacy proceeds with order fulfillment.
    • Medications are added to the cart, and the order is marked as ‘proceed.’
  8. Real-Time Order Tracking:
    • Users can track the status of their order in real-time through the platform.
    • They receive notifications about the order’s progress, from processing to delivery.
  9. Delivery or Pickup Scheduling:
    • Users can schedule delivery or pickup according to their convenience.
    • Delivery personnel are assigned based on scheduling preferences.
  10. Payment Processing:
    • Users make payments securely using various payment options supported by the platform.
    • Payment processing is initiated once the order is confirmed and ready for delivery.
  11. Order Delivery:
    • Orders are delivered to users’ specified locations by delivery personnel.
    • Users receive notifications when the order is en route or has been delivered.
  12. Rating and Review:
    • After delivery, users have the option to rate and review their experience with the pharmacy/vendor.
    • Ratings and reviews contribute to maintaining a high level of quality and customer satisfaction on the platform.
  13. Repeat Ordering and Management:
    • Users can view their order history, making it easy to reorder medications.
    • They can manage their account settings and preferences for future orders.

Deliverables #

Inclusions #

  1. Fully Functional System: Mydoc provides a complete and fully operational system encompassing all the necessary components for a pharmacy medicine delivery platform, including customer, store, and delivery boy applications for both Android and iOS.
  2. Source Code: The source code for the customer, store, and delivery boy applications is included, developed using Flutter, ensuring cross-platform compatibility and a consistent user experience.
  3. Admin and Store Panels: Mydoc includes an admin panel and store panel developed using PHP, allowing for efficient management of various aspects such as user accounts, pharmacies/vendors, orders, payments, commissions, and content.
  4. Database: Mydoc comes with a MySQL database, providing a robust and scalable solution for storing and managing data related to users, orders, pharmacies/vendors, medications, and more.
  5. Constant Development and Updates: Mydoc promises ongoing development with regular updates, ensuring that the platform remains up-to-date with the latest features, enhancements, and security patches.
  6. Clean and Well-Structured Code: The source code of Mydoc is clean, well-structured, and maintainable, facilitating ease of customization, debugging, and future development.
  7. Active Customer Support: Mydoc offers active customer support to assist users with any queries, issues, or technical assistance they may require during their usage of the platform.
  8. Value for Money: Mydoc provides a value-for-money system, offering a comprehensive solution with flexible pricing and no hidden surprises, ensuring transparency and affordability for users.

App Functions #

  1. User-Friendly Interface: Mydoc features a user-friendly interface that allows users to navigate the app effortlessly, browse medications, and place orders conveniently.
  2. Multi-Vendor Platform: Users can access multiple verified pharmacies through the app, giving them a wide range of medication options and competitive pricing.
  3. User Sign-up Verification: To ensure security, Mydoc verifies user accounts before allowing them to place orders, safeguarding against fraudulent activities.
  4. Prescription Upload: Users can upload their prescriptions directly within the app, facilitating easy reordering and ensuring compliance with regulations and safety standards.
  5. Delivery or Pickup Scheduling: Mydoc enables users to schedule delivery or pickup according to their convenience, minimizing wait times and ensuring timely receipt of medication.
  6. Secure Payment Options: The app provides secure payment options, including PayPal, Stripe, and cash on delivery, ensuring the safety of transactions.
  7. Referral Program: Mydoc offers a referral program where users can earn rewards for referring friends and family to the platform, encouraging user engagement and growth.
  8. Real-Time Order Tracking: Users can track the status of their orders in real-time through the app, receiving notifications about the order’s progress and estimated delivery time.
  9. Order Cancellation: Mydoc allows users to cancel their orders before delivery if needed, providing flexibility and convenience.
  10. Search Functionality: The app features a search functionality that allows users to search for specific medications or vendors based on various criteria like price, availability, and location.
  11. Multi-Language Support: Mydoc supports multiple languages, catering to users from different regions and enhancing accessibility.
  12. Order History and Tracking: Users can view their order history and track the status of their current orders within the app, helping them keep track of their purchases.
  13. Integration with Google Maps API: Mydoc integrates with Google Maps API to provide location-based services, such as finding nearby pharmacies/vendors and estimating delivery distance and time accurately.
  14. Customer Rating and Reviews: Users can rate and review their experience with each vendor, contributing to maintaining a high level of quality and customer satisfaction on the platform.

Support #

Support Options #

Support channels offered

Whatsapp Chat Support:
Whatsapp is a popular messaging app that many people use to communicate with friends and family. We offer support through Whatsapp chat, which allows customers to quickly and easily ask questions or report issues. This channel is particularly useful for customers who prefer to communicate through messaging and prefer to avoid making phone calls. Whatsapp chat support can also be used for providing step-by-step guidance, sharing images or screenshots to help troubleshoot issues, or to provide quick updates.

CRM & Tickets:
We use CRM (Customer Relationship Management) software to manage customer interactions and track support requests. When a customer submits a support request through a ticketing system, it is assigned a unique ticket number that helps us track the issue from start to finish. This allows the company to respond quickly to customer inquiries, prioritize issues based on urgency or importance, and ensure that each request is handled efficiently.

Emails:
Email is a traditional communication channel that many companies use to provide customer support. Customers can send an email to us with their inquiry or issue, and the company will respond via email. Email support is useful for customers who prefer a more detailed explanation of their issue, and who want to keep a written record of their interaction with the company. Email support also allows customers to attach screenshots or other files that can help explain their issue in more detail.

In summary, Our Company offers a range of support channels to ensure that customers can get the assistance they need in the most convenient way possible. Each channel has its own benefits, and customers can choose the channel that works best for them.

FAQs #

How do I register on Mydoc?

To register on Mydoc, simply download the app from the Google Play Store or Apple App Store and follow the on-screen instructions to create an account. You can also register through the website by providing the required information.

Is Mydoc available in my area?

Mydoc operates in various regions, but availability may vary depending on your location. You can check the app or website to see if service is available in your area by entering your address or postal code.

How can I upload my prescription on Mydoc?

To upload your prescription on Mydoc, navigate to the prescription upload section within the app or website. Follow the prompts to upload an image or document of your prescription, and it will be verified by licensed pharmacists.

What payment methods are accepted on Mydoc?

Mydoc accepts various payment methods, including PayPal, Stripe, e-Wallet, Razorpay, Paytm, Flutterwave, Paystack, Pay at store, and cash on delivery. You can choose the option that best suits your preferences during checkout.

How can I track my order on Mydoc?

You can track the status of your order in real-time through the Mydoc app or website. Simply navigate to the order tracking section and enter your order details to view the current status and estimated delivery time.

Can I cancel my order on Mydoc?

Yes, you can cancel your order on Mydoc before it is delivered. Simply navigate to the order cancellation section within the app or website, select the order you wish to cancel, and follow the prompts to cancel it.

How do I refer a friend to Mydoc?

To refer a friend to Mydoc, navigate to the referral program section within the app or website. Follow the prompts to generate a referral link or code, which you can share with your friend. Once your friend signs up using your referral link or code and places their first order, you will both receive rewards.

How can I contact customer support on Mydoc?

If you have any questions or issues, you can contact Mydoc’s customer support team through the app or website. Simply navigate to the customer support section and follow the prompts to submit your inquiry or request assistance.

Conclusion #

Summary #

Mydoc is a comprehensive multi-vendor on-demand pharmacy medicine delivery platform designed to revolutionize the way individuals access prescription medication. With a user-friendly interface and multi-platform support, Mydoc offers convenience and accessibility, allowing users to order medications from verified pharmacies with ease. The platform’s key features include prescription uploads for verification, real-time order tracking, secure payment options, and a referral program for user engagement. Mydoc prioritizes safety and quality assurance by partnering only with licensed pharmacies, ensuring users receive authentic medications. With constant development and updates, coupled with active customer support, Mydoc strives to provide a seamless and reliable solution for anyone in need of prescription medication.

In summary, Mydoc stands as a beacon of innovation in the healthcare landscape, offering a transformative solution that simplifies the process of obtaining prescription medication. By leveraging technology and user-centric design, Mydoc enhances accessibility, safety, and convenience, ultimately improving the overall healthcare experience for users. With its robust features, commitment to quality, and dedication to customer satisfaction, Mydoc emerges as a trusted partner in ensuring timely and hassle-free access to essential medications for individuals across diverse regions.

Glossary #

Mydoc

Multi-vendor

On-demand

Pharmacy

Medicine

Delivery

Platform

Prescription

Verification

User-friendly

Interface

Real-time

Tracking

Secure

Payment

Referral

Program

Multi-language

Integration

Google Maps API

Commission

Management

Admin Panel

Vendor Panel

Database

Flutter

iOS

Android

Customer Support

Source Code

Important #

How to Use #

We will provide you with complete walkthrough over the shared screen call and explain all features in detail and make a video record of the same.

Confirm before you change
Please confirm with our team before you decide to make any vital changes to the system.

Never change configs
Please avoid changing any configurations or API settings into the system, it’s important to keep the integrity of the system.

Backups
Please make backups of the system using internal backups from admin or from cpanel to ensure no data loss.

Feel free to ask
We are your Technology Partners, feel free to ask questions and we would love to help.

Rebranding
We do complete rebranding for your with your logo, app icons and color schemes. If we missed something let us know.

WARNING !

Please don’t add or remove files from server or modify fields in database without discussion or any deep knowledge. Tampering the product will lead into termination of Tech Support.

Tech Support #

We offer 60 Days of Tech Support from the date of deployment and we offer it through all our support channels. This is included with the purchase of the solution.

Scope Of Tech Support #

For the complimentary 60 Days of tech support, we help you fix any bugs or configure any services which you are unable to do. This doesn’t include backups, or customizations or server management. If you need any of those, please talk to us for our Annual Maintenance Packages.

License #

Each solutions comes with one domain license only and we do the free deploy and install for the same. This is non-transferable and we are not responsible for migration of server or domain, unless agreed for extra cost.

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