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Muber – Uber Clone

Demo #

Youtube : https://youtu.be/1llAG2SIQD8?si=VOocrcmuywcOX5dT

Web URL: https://muber.mimeld.com/

Admin URL: https://muber.mimeld.com/login

Admin Credentials: admin@mail.com | Admin_$321

User Credentials:  +91 9876543210 | User_321

Driver Credentials: +91 987654321 | Driver_321

Fleet Owner URL: https://muber.mimeld.com/company-login

Fleet Owner Credentials: owner@demo.com | Owner_321

Dispatcher URL : https://muber.mimeld.com/dispatch-login

Dispatcher Credentials: dispatcher@demo.com | Dispatcher_321

 

Android:
User: https://mas.mimeld.com/apps/muber-uber-clone
Driver: https://mas.mimeld.com/apps/muber-driver-uber-clone

Tech Stack:
Web & Admin: PHP, Laravel, MYSQL, Firebase, Google Maps
Apps: Flutter 3.10.6

Overview #

Problem Statement #

Need for a Uber Clone Solution

Despite the popularity of ride-sharing services like Uber, there are still several issues that need to be addressed in the industry. Some riders are concerned about the safety of using ride-sharing services, especially when it comes to issues like driver background checks, vehicle maintenance, and insurance coverage. Others may have had negative experiences with Uber, such as rude or unsafe drivers, overpriced fares, or poor customer service.

Additionally, some riders and drivers may prefer to support local businesses or use services that offer more flexibility and control over the ride-sharing experience. This may include features like in-app tipping, the ability to choose your preferred driver or vehicle, or the option to negotiate prices.

In order to address these concerns and provide a more reliable, safe, and customized ride-sharing experience, there is a need for an Uber clone that offers additional features and benefits. This could include enhanced safety measures like real-time driver monitoring, more comprehensive background checks, and improved vehicle inspection processes. It could also include more flexible pricing options, better customer support, and more transparent policies and procedures.

By creating an Uber clone that addresses these issues and offers a more personalized experience for riders and drivers, we can tap into a growing market of consumers who are looking for a better alternative to traditional ride-sharing services.

 

Solution Overview #

Technology meet Creativity.

 

An Uber clone is a ride-sharing platform that functions similarly to Uber. The platform allows riders to request rides via a mobile app, which are then matched with nearby drivers who can accept or reject the request. The app provides real-time updates on the status of the ride, including driver location, estimated arrival time, and fare. Once the ride is completed, payments are processed automatically through the app, and riders can rate and provide feedback on their experience.

To create an Uber clone, you would need to develop a mobile app for both riders and drivers to use, as well as a backend system to manage user accounts, ride requests, and payments. The app should include features such as GPS tracking, ride history, in-app messaging, and driver ratings. Additionally, you would need to ensure that the platform is secure and compliant with local regulations regarding ride-sharing services.

To attract users to the platform, you could offer promotions, referral bonuses, or loyalty programs. You could also differentiate yourself from competitors by offering additional services such as carpooling, food delivery, or other on-demand services.

Overall, creating an Uber clone requires a combination of technical expertise, business acumen, and customer service skills. By providing a reliable and safe ride-sharing platform that meets the needs of both riders and drivers, you can build a successful business that competes with established players in the industry.

 

Features & Benefits #

Key Features #

The Obvious

 

The Uber Clone is an on-demand services platform that provides multiple services on a single platform, including ride-sharing, rentals, shared pool, multiple vehicle types, and more.

The platform is designed to provide a seamless user experience with an intuitive interface, multiple payment options, real-time tracking, advanced analytics, seamless communication, and customizable features.

It is built on robust and scalable technology, supports multiple languages, and allows customers to rate and review service providers, helping businesses maintain a high level of service quality.

 

Key features of a Uber Clone:

1. User-friendly interface: The Uber Clone app should have a simple and user-friendly interface that allows riders to request rides and drivers to accept or reject ride requests.

2. Real-time tracking: The app should allow both riders and drivers to track the location of the other in real-time. This feature ensures that riders can see the driver’s location and estimated time of arrival.

3. Multiple payment options: The app should support multiple payment options, such as credit/debit cards, net banking, and e-wallets, making it easier for riders to pay for their rides.

4. Secure payment gateway: The app should have a secure payment gateway that ensures that payments are processed safely and securely.

5. Driver rating system: Uber Clone should have a rating system that allows riders to rate drivers based on their experience. This feature helps ensure that drivers provide excellent service to riders.

6. In-app messaging: The app should allow riders and drivers to communicate with each other through an in-app messaging system. This feature ensures that both parties can communicate effectively and coordinate pickup and drop-off locations.

7. Promo codes and discounts: The app should allow riders to apply promo codes and discounts to their rides, making it more affordable for them.

8. Multilingual support: The app should support multiple languages, making it easier for riders and drivers to use the app in their preferred language.

9. Support for different types of rides: The app should support different types of rides, such as shared rides, solo rides, and luxury rides. This feature ensures that riders can choose the type of ride that best suits their needs.

10. Driver verification: Uber Clone should have a driver verification process that ensures that drivers are qualified and have a clean driving record. This feature helps ensure the safety of riders.

 

Basic Features #

Essentials

 

  1. Registration and login: Users can create an account and login to the app using their email, social media accounts, or phone number.
  2. Ride booking: Users can book a ride by providing their pick-up and drop-off locations.
  3. Real-time tracking: The app tracks the location of the rider and driver in real-time.
  4. Fare estimation: The app provides an estimated fare for the ride based on the distance and time.
  5. Multiple payment options: Users can pay for the ride using various payment options, including credit/debit cards, digital wallets, and cash.
  6. Driver ratings and reviews: Riders can rate and review the driver after the ride is completed.
  7. In-app messaging: Riders and drivers can communicate with each other through the in-app messaging system.
  8. Ride history: Riders can view the history of their rides, including details such as pick-up and drop-off locations, fare, and driver information.
  9. Driver verification: Drivers are verified through a background check process to ensure safety and security.
  10. SOS button: Riders can use the emergency SOS button in case of an emergency.
  11. Driver availability status: Drivers can set their availability status, indicating whether they are available for rides or not.
  12. Driver earnings and reports: Drivers can view their earnings and reports through the app.
  13. Driver navigation: The app provides navigation for the driver to reach the pick-up and drop-off locations.
  14. Surge pricing: The app may apply surge pricing during peak hours or high demand.
  15. Promotions and discounts: The app may offer promotions and discounts to users for using the app.
  16. Referral system: The app may offer a referral system where users can earn rewards for referring new users.
  17. Cancellation policy: The app may have a cancellation policy that outlines the charges for cancelling a ride.
  18. Waiting charges: The app may apply waiting charges if the driver has to wait for the rider.
  19. Multiple language support: The app may support multiple languages to cater to users from different regions.
  20. Vehicle selection: Riders can choose the type of vehicle they want for their ride.
  21. Driver documents: Drivers can upload their documents, such as license and insurance, through the app.
  22. Driver earnings history: Drivers can view their earnings history through the app.
  23. Driver incentives: The app may offer incentives to drivers for completing a certain number of rides or maintaining a high rating.
  24. Driver cancellation policy: The app may have a cancellation policy for drivers as well.
  25. Driver availability status: Drivers can set their availability status, indicating whether they are available for rides or not.
  26. Driver earnings withdrawal: Drivers can withdraw their earnings through the app.
  27. Heat maps: The app may provide heat maps to drivers, indicating high demand areas.
  28. Driver location masking: The app may mask the location of the driver for safety purposes.
  29. Driver earnings breakdown: Drivers can view the breakdown of their earnings, including the fare, commission, and other charges.
  30. Driver support: Drivers can seek support through the app in case of any issues.
  31. Driver rewards and recognition: The app may offer rewards and recognition to drivers for providing excellent service.
  32. Driver cancellation charges: The app may apply cancellation charges to drivers for cancelling a ride.
  33. Driver profile: Drivers can create a profile that includes their photo, name, and other details.
  34. Driver cancellation reasons: Drivers can provide a reason for cancelling a ride.
  35. Driver referral system: The app may offer a referral system where drivers can earn rewards for referring new drivers.
  36. Driver rating system: Riders can rate and review the driver after the ride is completed.

 

 

Advanced Features #

Out of Box

  • Ride scheduling: Users can schedule their ride for a future date and time.
  • Multi-stop ride: Users can add multiple stops to their ride, allowing them to pick up or drop off other passengers or make multiple stops along the way.
  • Estimated time of arrival (ETA): The app provides an estimated time of arrival for the driver based on real-time traffic conditions.
  • Ride sharing: Users can share their ride with other passengers going in the same direction, making it more cost-effective and eco-friendly.
  • Ride selection: Users can choose the type of ride they want, such as a luxury car, shared ride, or a larger vehicle for groups.
  • SOS button: The app includes an emergency SOS button that can be used to alert the authorities or emergency services in case of an emergency.
  • Driver tipping: Users can tip their driver after the ride, providing an additional source of income for drivers.
  • Loyalty program: The app includes a loyalty program that rewards users with points for every ride they take, which can be redeemed for discounts or free rides.
  • Surge pricing prediction: The app predicts surge pricing in advance, allowing users to plan their rides accordingly and avoid high prices.
  • Preferred driver: Users can select their preferred driver, who they have previously rated positively, for their ride.
  • Geo-fencing: The app includes geo-fencing technology that allows users to set boundaries for their ride, ensuring that the driver takes the most optimal route.
  • Automatic dispatching: The app automatically assigns a driver to a ride based on their availability and proximity to the user’s location.
  • Driver incentives: The app includes driver incentives such as bonuses and rewards for high ratings or completing a certain number of rides.
  • Real-time analytics: The app provides real-time analytics on ride bookings, cancellations, and revenue, allowing the app owner to make data-driven decisions.
  • Heat map analysis: The app provides a heat map analysis of high-demand areas, allowing drivers to strategically position themselves for more ride requests.
  • Route optimization: The app includes route optimization technology that finds the most optimal route for the driver based on traffic and road conditions.
  • Smart pricing: The app includes smart pricing technology that adjusts the fare based on factors like weather conditions, demand, and supply.
  • In-app advertising: The app includes in-app advertising that allows businesses to promote their products or services to users.

Benefits #

Advantages

 

Convenience:
The platform offers a one-stop solution for a variety of services, allowing customers to access a range of services from a single platform. This saves customers time and effort and makes the overall experience more convenient.

Increased Revenue:
By offering a variety of services, businesses can increase their revenue streams and tap into new markets. The platform also provides businesses with valuable data and insights that can help them optimize their operations and increase revenue.

Improved Efficiency:
The platform streamlines operations by automating many tasks and providing real-time data and insights. This helps businesses reduce costs, improve efficiency, and enhance the overall user experience.

Scalability:
The platform is designed to be scalable, allowing businesses to expand their operations as they grow. With the ability to add new services and features, businesses can adapt to changing customer demands and stay competitive in the market.

Brand Recognition:
By offering a range of services under a single brand, businesses can build brand recognition and customer loyalty. The platform also provides businesses with tools and features to promote their services and engage with customers, further enhancing brand recognition.

Enhanced Security:
The platform offers features such as OTP verification and number masking to enhance security and

protect user data. This helps build user trust and confidence in the platform, further enhancing the overall user experience.

Cost-effectiveness:
By sharing resources and infrastructure across multiple services, businesses can reduce costs and increase efficiency. This allows them to offer competitive pricing and attract more customers, further increasing revenue and growth.

 

How It Works #

Technical Specification #

TECH STACK

Web – PHP Laravel with MYSQL:

This combination of technologies can be used to build a scalable and robust web application for the Uber Clone. PHP provides a powerful backend language, while Laravel provides a responsive front-end design framework. MySQL is used to store and manage data.

Android – Native Java:

The Uber Clone can be built as a native Android application using Java. This provides a robust and scalable platform that can deliver fast and responsive performance. Android provides a wide range of features and APIs that can be used to develop advanced features for the platform.

iOS – Swift 5:

The Uber Clone can also be built as a native iOS application using Swift 5. This provides a powerful and modern platform that can deliver fast and responsive performance. iOS provides a range of features and APIs that can be used to develop advanced features for the platform.

Other – Google Maps, Node.js, and Firebase:

These technologies can be used to build additional features and functionalities for the Uber Clone. Firebase can be used to build real-time chat and messaging features, while Node.js can be used to build scalable and high-performance backend systems. Google Maps API is used for the purpose of navigation, ETA, distance calculation and more.

Process Flow #

Know the Flow

User process flow

  1. Registration and Verification: The user begins by registering on the platform and verifying their account through a one-time password (OTP) sent to their mobile number.
  2. Service Selection: The user selects the type of service they require, such as ride-hailing, food delivery, or home services.
  3. Booking and Payment: The user enters the details of the service they require, such as the pickup location, destination, or specific service requirements. They then choose the payment method and complete the transaction.
  4. Ride & Trips: Once the booking is confirmed, the user can track the service provider’s location and receive updates on the status of their booking. They can also communicate with the service provider through the platform.
  5. Service Completion: After the service is completed, the user can rate and review the service provider and provide feedback on the overall experience.
  6. Billing and Settlement: The platform automatically bills the user for the service and transfers the payment to the service provider, minus any platform fees. The user can view their transaction history and billing details on the platform.

Driver process flow

  1. Registration and Verification: The provider registers on the platform and completes the verification process, which includes providing their personal details, vehicle details, and any required documentation.
  2. Service Requests: The provider receives service requests from the platform and can choose to accept or reject them based on their availability and location.
  3. Ride & Trips: Once a request is accepted, the provider can view the customer’s location and navigate to the pickup point. They then pickup the customer as requested and complete the transaction.
  4. Payment and Rating: After the service is completed, the customer can rate and review the provider and provide feedback on the overall experience. The platform automatically transfers the payment to the provider’s account, minus any platform fees.
  5. Billing and Settlement: The platform bills the customer for the service and transfers the payment to the provider’s account, minus any platform fees. The provider can view their transaction history and billing details on the platform.
  6. Withdrawal: The provider can withdraw their earnings from the platform, either manually or through a scheduled automatic withdrawal. The platform may deduct any applicable fees or charges for the withdrawal.

Deliverables #

Inclusions #

Know All You get
WEB

Web Panel
Admin Panel
Driver Panel
Fleet Panel
Accounts Panel
Dispatcher Panel

ANDROID

User App
Driver App
IOS

User App
Driver App

Apps #

Purpose & Functions

 

User App:

The purpose of an Uber clone User app is to provide an easy-to-use interface for customers to book rides, track their drivers, and pay for their trips. Some of the key functions of an Uber clone user app may include:

  1. Sign up and authentication: Users can create an account using their email or social media accounts.
  2. Ride booking: Users can book a ride by entering their pickup and drop-off locations, selecting the type of vehicle they want, and seeing the estimated cost of the trip.
  3. Driver tracking: Users can track their driver in real-time and receive updates on their driver’s location, estimated time of arrival, and contact information.
  4. Payment processing: Users can securely pay for their ride using a credit/debit card or other payment methods.
  5. Ride history: Users can view their past rides, including the route taken, fare charged, and payment information.
  6. Rating and feedback: Users can rate their driver and provide feedback on their ride experience, helping to improve the overall quality of service.
  7. Support: Users can access help and support through the app, including customer service, FAQs, and other resources.

Overall, an Uber clone User app aims to provide a seamless and convenient experience for riders, making it easy to book and pay for rides with just a few taps on their mobile device.

Driver/Provider App:

The driver app of an Uber clone serves as a platform for drivers to connect with passengers and manage their ride-sharing services. Some of the key purposes and functions of the driver app include:

  1. Registration and Verification: Drivers can create an account on the app by providing their basic details and completing the verification process.
  2. Accepting ride requests: Drivers can receive ride requests from passengers and accept them based on their availability and preferences.
  3. Navigation: The app provides drivers with turn-by-turn navigation to help them reach their destination and track the route.
  4. Ride information: Drivers can access information about the passenger’s pick-up location, destination, and fare estimate to plan their route accordingly.
  5. Payment processing: The driver app allows drivers to process payment transactions and track their earnings.
  6. Rating and feedback: Drivers can rate passengers and provide feedback on their ride experience to ensure quality service.
  7. Driver profile management: Drivers can manage their profile information, including their vehicle details and availability.

Overall, the driver app of an Uber clone is designed to simplify the ride-sharing process for drivers and provide them with the tools they need to offer a safe, reliable, and efficient service to passengers.

Timeline #

5 to 7 Days is what it all takes

 

Website, Admin & Configurations in 2 days: Developing a website, admin panel, and configurations in 2 days is a challenging task, especially if the project requires custom development or involves complex features. The timeline for web development typically depends on factors such as the scope of the project, the number of pages, the design complexity, and the type of content management system used.

Android Apps in 2 days: We finish the android apps as per the inclusions in just 2 days time and provide you apk for getting an overview.

iOS Apps in 2 days: We finish the ios apps as per the inclusions in just 2 days time and provide you testflight for getting an overview.

Play Store and App Store Publishing 1-5 days subject to approval: Publishing apps to the Play Store and App Store typically involves several steps, including registering as a developer, creating an app listing, submitting the app for review, and waiting for approval. The timeline for publishing an app can vary depending on factors such as the complexity of the app, the quality of the app, and the review process of the app stores. Once the app is approved, it can take anywhere from 1-5 days to become available on the app stores.

In summary, the timelines provided by us for delivering website, admin configurations, Android apps, and iOS apps are very tight and upright as its mostly rebranding and domain specific.

Client Checklist #

Requirements

 

Linux VPS with WHM License: We require a Linux VPS with a WHM license to deploy the solution. A Virtual Private Server (VPS) is a type of hosting service that provides dedicated resources and greater flexibility than shared hosting. WHM (Web Host Manager) is a control panel that allows the client to manage multiple hosting accounts and configure server settings.

1 Web Logo: The client needs to provide one web logo for the solution. The logo should be in a high- resolution format and preferably in a vector file format such as .eps or .ai. The logo should also be relevant to the solution and align with the client’s brand guidelines.

2 App Icons: The client needs to provide five app icons for the solution. The icons should be in high- resolution and preferably in a vector file format such as .eps or .ai. The icons should also be relevant to the solution and align with the client’s brand guidelines.

Google Dev Console with billing configured & Play Publish: To publish the Android app on the Google Play Store, the client needs to provide a Google Developer Console account with billing configured. The Developer Console allows developers to manage app listings, publish apps, and track app performance.

IOS Dev Account: To publish the iOS app on the App Store, the client needs to provide an Apple Developer account. The Apple Developer account allows developers to manage app listings, publish apps, and track app performance.

App Descriptions for Stores Publishing: The client needs to provide app descriptions for publishing the apps on the app stores. The app descriptions should be concise, informative, and compelling, highlighting the key features and benefits of the solution. The descriptions should also include relevant keywords to improve visibility in search results.

In summary, to deploy the solution, the client needs to provide a Linux VPS with WHM license, one web logo, five app icons, Google Dev Console with billing configured, an IOS Dev account, and app descriptions for publishing the apps on the app stores.

Support #

Support Options #

Support channels offered

Whatsapp Chat Support:
Whatsapp is a popular messaging app that many people use to communicate with friends and family. We offer support through Whatsapp chat, which allows customers to quickly and easily ask questions or report issues. This channel is particularly useful for customers who prefer to communicate through messaging and prefer to avoid making phone calls. Whatsapp chat support can also be used for providing step-by-step guidance, sharing images or screenshots to help troubleshoot issues, or to provide quick updates.

CRM & Tickets:
We use CRM (Customer Relationship Management) software to manage customer interactions and track support requests. When a customer submits a support request through a ticketing system, it is assigned a unique ticket number that helps us track the issue from start to finish. This allows the company to respond quickly to customer inquiries, prioritize issues based on urgency or importance, and ensure that each request is handled efficiently.

Emails:
Email is a traditional communication channel that many companies use to provide customer support. Customers can send an email to us with their inquiry or issue, and the company will respond via email. Email support is useful for customers who prefer a more detailed explanation of their issue, and who want to keep a written record of their interaction with the company. Email support also allows customers to attach screenshots or other files that can help explain their issue in more detail.

In summary, Our Company offers a range of support channels to ensure that customers can get the assistance they need in the most convenient way possible. Each channel has its own benefits, and customers can choose the channel that works best for them.

FAQs #

Let’s clear it all

Q: What is an Uber Clone? 

A: An Uber Clone is a ride-sharing app that mimics the functionality of the popular Uber app. It allows users to book a ride from their current location to their desired destination, while also allowing drivers to sign up and offer their services.

Q: How does an Uber Clone work? 

A: An Uber Clone typically has a similar workflow to Uber. A user opens the app, enters their pickup location and destination, and requests a ride. The app then matches the user with a nearby driver, who accepts the ride request and picks up the user. The user is then charged for the ride, and the driver receives payment for their services.

Q: What are the benefits of using an Uber Clone? 

A: The benefits of using an Uber Clone include convenience, ease of use, and flexibility. Users can quickly and easily book a ride from their phone, and drivers can sign up to offer their services and earn money.

Q: Is an Uber Clone safe? 

A: Like any ride-sharing app, safety is a top concern. Most Uber Clones have safety features built-in, such as driver background checks, in-app messaging, and GPS tracking. However, it’s important for users to also take their own precautions, such as verifying the driver’s identity and checking the license plate number of the vehicle.

Q: How do I get started with an Uber Clone? 

A: To get started with an Uber Clone, you’ll need to download the app and create an account. Once you’ve done that, you can start booking rides or sign up to become a driver. Some Uber Clones may have additional requirements, such as a background check or vehicle inspection, before you can start driving.

Q: Is there any ongoing maintenance required for a Uber clone solution?

A: Yes, ongoing maintenance is required for a Uber clone solution to ensure that the app remains up-to- date, secure, and functional. Maintenance tasks can include bug fixes, performance optimization, security updates, and more.

Conclusion #

Summary #

An Uber Clone Solution is a ride-sharing platform that functions similarly to Uber. It is a mobile app that allows riders to request rides from drivers who use their own personal vehicles. The solution is designed to provide a reliable, safe, and affordable transportation option for people who need to get around cities quickly and easily.

The Uber Clone Solution has several features that make it a popular option for riders and drivers alike. For example, it offers a cashless payment system, which makes it easy for riders to pay for their rides without having to carry cash or worry about exchanging money with the driver. Additionally, the app provides real-time tracking and communication between the rider and driver, so both parties can stay informed about the status of the ride.

The Uber Clone Solution also includes safety features that help to ensure the well-being of both riders and drivers. For example, it includes driver background checks, vehicle inspections, and insurance coverage. Riders can also rate their drivers after each ride, which helps to maintain a high standard of service within the platform.

One of the main advantages of the Uber Clone Solution is that it is customizable and can be tailored to the needs of different businesses. For example, it can be branded with a company’s logo and colors, and it can be customized to include additional features, such as loyalty programs or promotions.

The Uber Clone Solution is a comprehensive platform that includes all the necessary components for a successful ride-sharing service, including the mobile app, backend system, and administrative tools. It is a turnkey solution that can be quickly implemented and launched, allowing businesses to enter the ride-sharing market with minimal investment and risk.

Glossary #

1. Uber Clone

2. Ride-sharing

3. On-demand transportation

4. Mobile app

5. GPS tracking

6. Driver app

7. Rider app

8. Surge pricing

9. Payment gateway

10. Multi-language support

11. Ride booking

12. Fare calculator

13. Ride cancellation

14. Driver verification

15. Ride history

16. Ratings and reviews

17. In-app chat

18. Notifications

19. Referral system

20. Promo codes

21. Driver earnings

22. Admin dashboard

23. Analytics

24. Geolocation

25. Route optimization

26. Waiting time charges

27. Driver commission

28. Passenger safety

29. Feedback system

30. Heat map

31. Automated dispatch

32. Scheduled rides

33. Vehicle selection

34. Driver rating

35. Driver availability

36. Driver earnings report

37. Driver profile

38. Driver support

39. Driver tracking

40. Emergency button

41. Fare splitting

42. Fleet management

43. Insurance coverage

44. Interactive map

45. Location tracking

46. Multi-currency support

47. Multi-payment options

48. Multi-platform support

49. Navigation system

50. Peak hours

51. Price estimation

52. Real-time tracking

53. Refund policy

54. Review system

55. Security features

56. Social media integration

57. Support system

58. Taxi dispatch

59. Taxi management

60. Technical support

Addons #

Multi-Payment Gateway Region wise
Assign Specific Payment Gateway to specific region or country.

Ride Bidding
Providers can bid on the ride requested by user and offer fair and competitive pricing.

Voip Call
Number Masking for calls between passengers and drivers to ensure safety.

Video call
Video call along with chat and voice call between user and provider. 

Crypto Payments
Crypto Payment System for Rides.

Important #

How to Use #

 

We will provide you with complete walkthrough over the shared screen call and explain all features in detail and make a video record of the same.

Confirm before you change
Please confirm with our team before you decide to make any vital changes to the system.

Never change configs
Please avoid changing any configurations or API settings into the system, it’s important to keep the integrity of the system.

Backups
Please make backups of the system using internal backups from admin or from cpanel to ensure no data loss.

Feel free to ask
We are your Technology Partners, feel free to ask questions and we would love to help.

Rebranding
We do complete rebranding for your with your logo, app icons and color schemes. If we missed something let us know.

WARNING !

Please don’t add or remove files from server or modify fields in database without discussion or any deep knowledge. Tampering the product will lead into termination of Tech Support.

 

Tech Support #

We offer 60 Days of Tech Support from the date of deployment and we offer it through all our support channels. This is included with the purchase of the solution.

Scope Of Tech Support #

For the complimentary 60 Days of tech support, we help you fix any bugs or configure any services which you are unable to do. This doesn’t include backups, or customizations or server management. If you need any of those, please talk to us for our Annual Maintenance Packages.

License #

Each solutions comes with one domain license only and we do the free deploy and install for the same. This is non-transferable and we are not responsible for migration of server or domain, unless agreed for extra cost.

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